What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also, collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.
We will not share your information for marketing purposes with any companies. In processing your order, we may send your details to, and use information from credit reference agencies and fraud prevention agencies.
We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out later. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of thethinkingstep.. If you no longer wish to be contacted for marketing purposes, please unsubscribe from our mailing list.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address at the bottom of this notification. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
- your display preferences, such as contrast colour settings or font size
- if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
- if you have signed-up to our mailing list using a pop-up or other web form
- the pages you have visited so that we can monitor statistics
- if you purchase from our online shop in order to show what’s in your basket or items at checkout
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended. The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.
Third Party/Embedded Content
Our website makes use of different third-party applications and services to enhance your experience. These include social media platforms such as Facebook and Twitter (using sharing buttons), or embedded content from YouTube and Vimeo that anonymously gather statistics. As a result, cookies may be set by these third-parties and used by them to track your online activity, on how you got there and what videos you visited. Cookies are also used if buy tickets from the 3rd party vendor application used on the website. We have no direct control over the information that is collected by any of these cookies.
How to control cookies
Because we only use basic cookies to assist in making the website usable for you, your consent is implied.
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
How to contact us
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